We are quite disappointed seeking to learn about our advantage miles. Account numbers BBB88568 and 18NH898. We were scheduled to fly to India March 2012 and all flights to India had been canceled. We must know our miles status and if any miles are already canceled we need them reinstated.
My concern was a bag which was overweight. One female saved saying I could only take 50 lbs, even when I informed her I used to be content to pay overage expenditures. This other woman was not as well helpful. However, Nina Kong went really from her solution to help me… calling for information and facts, wanting items up…she even helped me move the bag to a safe location while I went by way of it to view if I could rearrange and pull some bodyweight out.
We are sorry that you simply weren't satisfied with the complimentary voucher that we offered. However, the voucher was intended to convey goodwill and to make amends in a way to the insufficient service you described. It signifies an total we consider to be honest and acceptable.
I Hope factors don’t get cancelled within the last minute. Myson can be a storm watcher, which is anxious as I'm. My Mother is obtaining surgical procedures future 7 days and expects me there Safe and sound and sound. Please preserve that in mind. I am intending to do my share of praying and hope this will likely work out.
Undeniably think that which you claimed. Your preferred rationale gave the impression to be on the net the simplest component to remember of. I say to you, I absolutely get irritated at the same time as other folks think about concerns which they plainly do not understand about.
I would really like someone to call me regarding the 3 worst client service phone calls I've at any time experienced nowadays. E-mail me initial since the agent claimed I am able to only do it in writing. #flysouthwest. #behelpfulfail
The 9/fifteen/fifteen, it'll take a while to be neglected. Starting up with A different hold off inside our flight, which theoretically would leave Orlando 19: 40h, and just after several hours of hold off, yet again as a consequence of problems with the aircraft, the commander warned us that maybe the plane would not consider off as a result of doable structural problem While using the luggage door of the airplane along with the doorway was opened to Anyone who wanted to go away the aircraft.
Obtain your CEO’s to read about repeat business then they may realize why They may be constantly not Our site generating the bottom line. I'm able to Truthfully mention that I’m hardly ever booking with your airline again. many thanks, Sincerely
I'll say she(AA) uncovered a later flight for me on A further airline,which I so appreciated,but she undoubtedly might have far more nice in dealing with me.
I lately flew to Fort Lauderdale on February eighteen, 2016 on the 10 am flight from Philadelphia. One of several stewardesses was a lady named Kim who were a stewardess for a long period on American. I was flying with my daughter and her four month aged baby and experienced a number of continue luggage as well as a bag for your pumping and nursing bottles. Kim was superb, such a terrific help with a lot of things through our trip which include but not restricted to obtaining within the flight, receiving the luggage to the overhead compartments, receiving us merchandise we needed in the course of the flight and finding out in the flight with our baggage.
Hi, I required to modify this reservation, I booked this flight, I bought insurance plan, I’m needing to go pay a visit to my mother who has terminal brain cancer, I’ve been traveling American The entire time for you to get to see her. I are actually acquiring insurance every time, which time, My husband is snowed in and will’t occur dwelling in the perfect time to appear immediately after my Children so I am able to go away. I are already within the cellphone now for over one hour wanting to alter or get something heading with my flight with Totally no good results plus the travel insurance you give and market as does not protect this kind of vacation improve crisis (!
In April 2014 I was provided a voucher for aiding using an sick affected individual on certainly one of yur flights. However due to some unforeseen instances I have not been ready to utilize the voucher.
Does American Airways have a policy To not talk to their travellers (who've all compensated to fly on that airline)???
went on the Dominican Republic on vacation with my wife and son on july31 til aug 7th 2015 had a great time till time and energy to go home, the flight leaving within the aug7th experienced a delay for 8 hrs for departing to Miami then suppose to connect and go to dulles airport.